Will Destruct Pro work on an SSD?

Yes, Destruct Pro supports a wide range of disk types and sizes. Currently Destruct Pro supports HDD, SSD, M.2 and NVMe. If you can see the disk when Destruct Pro runs then it can be wiped. Destruct Pro will also automatically use the best wipe algorithm based on the capabilities of the disk.

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Can I use Destruct Pro on an External Hard Drive?

Yes, Destruct Pro will identify all disks attached to the computer and will give you the option to wipe all of them or select individual disks to be wiped.

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Can Destruct Pro be used more than once?

Yes, you can use Destruct Pro as many times as you like on as many computers as you like.

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Does Destruct Pro remove the operating system?

Yes, if you choose to wipe your operating system disk then Destruct Pro will wipe everything including the operating system. For this reason we provide a choice of Windows or Linux installer keys so you can quickly reinstall an operating system after you have fully wiped the disk.

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What is the difference between Destruct and Destruct Pro?

Destruct was the first edition of the product and was focused on wiping HDDs. We listened to our customer feedback and created Destricy Pro which has many additional features. These include:

• Easy Boot - A quick and simple way to boot into Destruct Pro without needing to know much about computers and selecting boot devices.

• Wider Disk Support - Destruct Pro supports HDD, SSD, M.2 and NVMe disks.

• Smart Wipe Detection - Destruct Pro examines the capabilities of your disks and determines the best wipe technology to use to erase your disks entirely.

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Can I use Destruct Pro on a Mac?

While we do not directly support Macs we have had feedback from customers that It can be used on Intel based Macs. You will need to disable Secure Boot in the Mac BIOS for this to work.

For more details on how to do this please see the WikiHow article here: https://www.wikihow.com/Turn-Off-Secure-Boot-on-Mac.

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Does Destruct Pro Deliver Reports?

Yes, Destruct Pro created a PDF report for every wipe it performs, even if the wipe fails for some reason. The reports are stored directly on the key.

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Is both the windows and the Windows recovery partition wiped with Destruct Pro?

Yes, all partitions including the Windows partition, the rescue partition and any data partitions are completely wiped.

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Do I have to reinstall Windows after I have used Destruct Pro?

Yes, Destruct Pro will wipe all partitions including the Windows partition. You can reinstall Windows or any other operating system after the wipe has completed. You can find USB installers for Windows and Linux in our online store.

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I get a Win32 error when I try to run the Destruct Pro directly and it is not recognized by the computer as a bootable source when I request a boot off of the USB.

Some older computers have a 32-bit processor. Modern computers are 64-bit. To support the widest range of possible computers Destruct Pro is 64-bit. If your computer is very old, more than 15 years, it will not be able to run the software unfortunately.

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How do I erase the disk if I am getting an error while booting?

Some computers have very strict Secure Boot settings. If you get an error while trying to boot from Destruct Pro then you will need to disable Secure Boot in your BIOS. After the disk has been wiped you can safely turn Secure Boot back on again.

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Destruct Pro won’t boot on easyboot, how can I get it to work?

If Easy Boot does not work for your computer then you can boot directly from the Key. Follow these simple steps to boot directly from Destruct Pro:

• Power off your computer

• Insert Destruct Pro into a USB port

• Power on your computer and as soon as you see the manufacturer logo press the boot key (This is different for each manufacturer, but is usually one of the following: F1, F9, F10, DEL, ESC or a dedicated button)

• Select DESTRUCT PRO from the boot menu

• Let DESTRUCT PRO boot until you see the main screen with your disks listed

• Go ahead and wipe your chosen disks

• See this WikiHow article on booting from USB: https://www.wikihow.com/Set-Your-Computer-to-Boot-from-USB-Flash-Drive

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My screen says Secure Boot Violation, what do I do?

While Destruct Pro supports Secure Boot on most computers, some manufacturers are very strict and only allow Microsoft operating systems to boot. In this case you can disable Secure boot in the BIOS and run Destruct Pro. After your disk has been wiped you can turn Secure Boot back on.

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I followed the instructions, loaded the program, restarted PC. Upon startup, the software runs but when I get to the menu to select Destruct Pro the screen goes black and looks like it might do something but the PC just shuts down.

We have strict quality controls and test our devices before shipping. Unfortunately we have on occasion had problems where devices have become corrupted during shipping. In this case please contact our support for a replacement to be shipped out.

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Tried to boot from Destruct Pro and it just goes back to Windows.

If Easy Boot does not work then try the boot process directly from the key:

• Power off your computer

• Insert Destruct Pro into a USB port

• Power on your computer and as soon as you see the manufacturer logo press the boot key (This is different for each manufacturer, but is usually one of the following: F1, F9, F10, DEL, ESC or a dedicated button)

• Select DESTRUCT PRO from the boot menu

• Let DESTRUCT PRO boot until you see the main screen with your disks listed

• Go ahead and wipe your chosen disks

• See this WikiHow article on booting from USB: https://www.wikihow.com/Set-Your-Computer-to-Boot-from-USB-Flash-Drive

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My computer does not show Destruct as boot option

If Destruct Pro does not appear as a boot option then try disabling Secure Boot in your BIOS

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Grub rescue when using Destruct Pro on Windows 7. Next step?

Some computers have a non-standard boot loader that does not play nicely with GRUB. In this case you will need to use the direct boot process:

• Power off your computer

• Insert Destruct Pro into a USB port

• Power on your computer and as soon as you see the manufacturer logo press the boot key (This is different for each manufacturer, but is usually one of the following: F1, F9, F10, DEL, ESC or a dedicated button)

• Select DESTRUCT PRO from the boot menu

• Let DESTRUCT PRO boot until you see the main screen with your disks listed

• Go ahead and wipe your chosen disks

• See this WikiHow article on booting from USB: https://www.wikihow.com/Set-Your-Computer-to-Boot-from-USB-Flash-Drive

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If we haven't been able to answer your question, please contact us by using LETS CHAT or emailing at support@lovelltec.com  and we will endeavour to get back to you within 10 hours.

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